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FMS and AMC Solutions

Annual Maintenance Contract (AMC)

• Call-based service model for the repair, maintenance, & periodic updates of listed IT assets such as servers, workstations, desktops, laptops, desktops, printers, scanners, CCTVs, access Control, IPPBX/EPABX (or any other IT asset).

• Flexible billing options – quarterly or annually.

• Receive detailed quarterly or annual service reports for transparency & tracking.

• ​Register or request service calls via: 📞 +91-9370230081 | 📧 helpdesk@raccainfotech.com

Comprehensive Annual Maintenance Contract (CAMC)

• Includes all AMC features plus replacement of faulty components with genuine spare parts.

• Covers repairs, preventive maintenance, & updates for listed IT equipment.

• Available with quarterly or annual billing.

• Regular service performance reports ensure accountability and planning.

• Register or request service calls via: 📞 +91-9370230081 | 📧 helpdesk@raccainfotech.com

Facility Management Services (FMS)

• Deploy a dedicated IT expert at your facility to manage & maintain your IT infrastructure—either for specific assets or your complete setup.

• Covers repairs, maintenance, updates, & proactive support under an SLA-driven model.

• Billed quarterly or annually, with scheduled service reports for clarity and control.