Location: Pune / Nashik
Job Type: Earn & Learn (20 Hrs Per Week)
CTC: 260K - 85K Annually

Job Description:
We are seeking a skilled and experienced IT Services Engineer to join our team. The ideal candidate will have a strong background in IT solutions, diagnostics, and customer service, with a particular focus on hardware and networking.

Key Responsibilities:

• IT Hardware Troubleshooting & Maintenance: Diagnose and resolve issues related to laptops, desktops, printers, and other IT hardware. Provide ongoing maintenance and support to ensure that all hardware systems operate efficiently and reliably.

• Network Configuration & Management: Configure and manage network components, including LAN, WAN, and wireless networks. Perform tasks such as IP addressing, VLAN setup, cable laying, crimping, and network security configurations to optimize performance and security.

• ELV Systems Deployment: Support in SITC of Extra-Low Voltage (ELV) systems, including CCTV, access control, fire alarm systems, public address systems, to name a few. Ensure these systems are integrated effectively with IT and networking infrastructure.

• Documentation & Reporting: Maintain detailed documentation of all installations, configurations, and maintenance activities. Prepare and submit reports on project progress, system diagnostics, and client feedback.

• Constant Learning: Stay updated on the latest technologies and trends in IT, networking, and ELV solutions.

Qualifications:

• Education: Minimum 12th grade holder; Graduating in BCA/MCA/ENTC, IT, CS Engineering; or Diploma in Computer with a certified course in Hardware & Networking.

• Experience: 0-2 years of relevant experience in the same field.

• Skills: Must be a team player with a positive attitude, demonstrating expertise in IT solutions and diagnostics.

Additional Requirements:

• License & Vehicle: Must have a two-wheeler with a valid driving license.

• Bonus: Additional preference will be given to local candidates.

• Availability: Candidates available for immediate joining or within 15 days will be preferred.

Benefits:

• Compensation: Salary will not be a constraint for the right candidate. Additionally, the candidate will have the opportunity to convert to the next position in six months.

• Incentives: PF, ESIC, and other incentives are applicable as per company policy.

How to Apply: Submit your resume and cover letter to khyati@raccainfotech.com and hr@raccainfotech.com.

Location: Pune / Nashik
Job Type: Full-Time
CTC: 296K - 1.2L Annually

Job Description:
We are seeking a skilled and experienced IT Services Engineer to join our team. The ideal candidate will have a strong background in IT solutions, diagnostics, and customer service, with a particular focus on hardware and networking.

Key Responsibilities:

• IT Hardware Troubleshooting & Maintenance: Diagnose and resolve issues related to laptops, desktops, printers, and other IT hardware. Provide ongoing maintenance and support to ensure that all hardware systems operate efficiently and reliably.

• System Integration & Deployment: Supply, install, test, and commission (SITC) IT and networking systems, including servers, storage solutions, and networking devices like switches, routers, and firewalls. Ensure seamless integration with existing infrastructure.

• Network Configuration & Management: Configure and manage network components, including LAN, WAN, and wireless networks. Perform tasks such as IP addressing, VLAN setup, cable laying, crimping, and network security configurations to optimize performance and security.

• ELV Systems Deployment: Oversee the SITC of Extra-Low Voltage (ELV) systems, including CCTV, access control, fire alarm systems, public address systems, to name a few. Ensure these systems are integrated effectively with IT and networking infrastructure.

• System Testing & Commissioning: Conduct thorough testing of installed systems to ensure they meet performance and security standards. Commission systems by validating functionality and adherence to client needs with necessary documentation.

• Client Support & Training: Provide technical support and training to clients post-installation. Address any queries or issues, ensuring clients are fully equipped to use and maintain their systems.

• Documentation & Reporting: Maintain detailed documentation of all installations, configurations, and maintenance activities. Prepare and submit reports on project progress, system diagnostics, and client feedback.

• Compliance & Best Practices: Ensure all installations and configurations comply with industry standards and best practices, including regulations and safety requirements.

• Constant Learning: Stay updated on the latest technologies and trends in IT, networking, and ELV solutions.

Qualifications:

• Education: Graduate holding BCA / MCA / ENTC, IT, CS Engineering Degree; or Post-Graduation IT, Masters in IT/ENTC/CS, MSc in IT, MCA, M.Tech in IT/CS/ENTC, ME in ENTC.

• Experience: 0-4 years of relevant experience in the same field.

• Skills: Must be a team player with a positive attitude, demonstrating expertise in IT solutions and diagnostics.

Additional Requirements:

• License & Vehicle: Must have a two-wheeler with a valid driving license.

• Local Candidates: Preference will be given to local candidates.

• Joining: Candidates available for immediate joining or within 15 days will be preferred.

Benefits:

• Compensation: Salary will not be a constraint for the right candidate. Additionally, the right candidate is generally promoted to the next position in six months.

• Incentives: PF, ESIC, and other incentives are applicable as per company policy.

How to Apply: Submit your resume and cover letter to khyati@raccainfotech.com and hr@raccainfotech.com.

Location: Pune/Nashik

Job Type: Full-Time

CTC: 2.16L-2.64L Annually

Job Description:

Racca Infotech Pvt. Ltd. (RIPL) is seeking a dedicated and experienced Resident Engineer to join our team under the Annual Maintenance Contract (AMC) division. The ideal candidate will be responsible for providing on-site technical support, maintenance, and troubleshooting for IT, networking, and ELV systems at client locations.

Key Responsibilities:

• On-Site Technical Support: Provide on-site support for IT infrastructure, including troubleshooting and resolving issues related to desktops, laptops, printers, and other peripherals.

• System Maintenance: Perform routine maintenance on IT hardware and software, ensuring optimal performance and minimal downtime. Tasks include checking drivers, operating system updates, antivirus checks, and more.

• Network Management: Oversee the maintenance and troubleshooting of network components, including LAN, WAN, and wireless networks. Tasks include cable laying/crimping, network configuration, and addressing connectivity issues.

• ELV Systems Support: Manage the maintenance and troubleshooting of Extra-Low Voltage (ELV) systems such as CCTV, access control, and fire alarm systems. Ensure these systems are fully operational and integrated with the client's infrastructure.

• Client Relationship Management: Act as the primary point of contact for clients under AMC, ensuring high levels of customer satisfaction through prompt and effective service.

• Preventive Maintenance: Conduct regular preventive maintenance checks to identify potential issues before they escalate, ensuring systems are always in optimal condition.

• Documentation & Reporting: Maintain detailed records of all maintenance activities, issues resolved, and system upgrades. Provide regular reports to both the client and the RIPL management team.

• Compliance & Best Practices: Ensure all work is carried out in compliance with industry standards, best practices, and client-specific requirements.

Qualifications:

• Education: Diploma or Degree in IT, Computer Science, Electronics & Telecommunication (ENTC), or related fields. A certified course in Hardware & Networking is preferred.

• Experience: A minimum of 1-4 years of relevant experience in IT support, networking, and ELV systems maintenance, particularly under AMC contracts.

• Skills: Strong technical troubleshooting skills, knowledge of network configuration and maintenance, and familiarity with IT peripherals. Experience with ELV systems is a plus.

• Soft Skills: Excellent communication and customer service skills, with the ability to manage client relationships effectively.

Additional Requirements:

• License & Vehicle: Must have a two-wheeler with a valid driving license for commuting to client locations.

• Local Candidates: Preference will be given to candidates from Pune/Nashik.

• Joining: Immediate joiners or those available within 15 days will be preferred.

Benefits:

• Compensation: Competitive salary based on experience and qualifications.

• Incentives: PF, ESIC, and performance-based incentives as per company policy.

• Professional Growth: Opportunities for training and career development within the company.

 

How to Apply: Submit your resume and cover letter to khyati@raccainfotech.com and hr@raccainfotech.com.