CRM MI
CRM MI is a comprehensive Management Intelligence platform that unifies Sales, Service, HR, and Administration into a single, centralized system. Designed to streamline business operations, automate workflows, and provide real-time insights, CRM MI empowers organizations to improve productivity, collaboration, and decision-making.
Attendance
Track daily login/logout.
Add Tickets
Register a new service call
All Tickets
Add and manage all service calls.
Quotes
Create, customize, share, and track professional quotations.
Purchase Orders
Create, manage, approve, and track purchase orders.
Purchase Inquiries
Manage purchase inquiries from various departments or branches.
Inventory
Manage stock and categories.
Warranty
Track serial-number items and raise claims from tickets.
Expenses
Submit and track expense claims.
Leave
Apply for leave and track approvals.
Reminders
Add and manage reminders for Service & Sales follow-ups.
Performance
Site-wide overview & AI reports for all teams.
Settings
Manage branches, customers, vendors, team, security and audits.
Why CRM MI?
Managing multiple departments through disconnected systems often leads to inefficiencies, data duplication, and poor visibility. CRM MI centralizes business operations, automates routine processes, enhances collaboration, and provides actionable insights, enabling organizations to make faster, data-driven decisions and operate more efficiently.
CRM MI is ideal for organizations looking to digitally manage their end-to-end business operations. It is widely used by Sales, Service, HR, Administration, Operations, and Management teams, as well as SMEs and large enterprises seeking a unified platform to improve efficiency, accountability, and business performance.
Who Requires CRM MI?
Pick Your Plan
Check with solution suits your organisation requirements the best.
Basic
Essential CRM features to efficiently manage customers, leads, and day-to-day business operations.
* Features *​
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User/Employee: 50
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​Super Admins: 5
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Manage up to 500 Customers
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Manage up to 100 Vendors
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Monitor Branches
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​Build Quotes
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Create Purchase Orders
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Log Service Calls
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Raise Purchase Requests (Internal)
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Track Product Warranty
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Manage Inventory
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Email Notifications
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Audit Logs
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Role-Based Access
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MFA (Multi Factor Authrntification)
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48/hrs Support
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20 GB Secure Storage
Business
Advanced automation, department-wise modules, and insightful reporting for growing businesses.
* Features *​
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User/Employee: 100
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​Super Admins: 10
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Manage up to 1000 Customers
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Manage up to 250 Vendors
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Monitor Branches
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Build Quotes
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Create Purchase Orders
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Log Service Calls
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Raise Purchase Requests (Internal)
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Track Product Warranty
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Manage Inventory
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Note Expenses / Reimbersments
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Monitor Employee Attendance
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Performance & Report
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Email Notifications
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Audit Logs
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Role-Based Access
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MFA (Multi Factor Authrntification)
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24/hrs Support
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50 GB Secure Storage
Enterprise
A fully integrated enterprise platform with advanced workflows, customizations, and integrations.
* Features *​
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User/Employee: Unlimited
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​Super Admins: Customized
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Manage up to 10000+ Customers
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Manage up to 500+ Vendors
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CRM Software
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Monitor Branches
-
Build Quotes
-
Create Purchase Orders
-
Log Service Calls
-
Raise Purchase Requests (Internal)
-
Track Product Warranty
-
Manage Inventory
-
Note Expenses / Reimbersments
-
Monitor Employee Attendance
-
Performance & Report
-
Reminders
-
Email Notifications
-
Audit Logs
-
Role-Based Access
-
MFA (Multi Factor Authrntification)
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8/5 Dedicated Support
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Secure Storage Size: Customized
Customized Solutions (White Label)
Built Around Your Business, Not the Other Way Around.
At Racca Infotech, we design and develop customized AI software solutions that streamline operations, automate workflows, and integrate seamlessly with your existing systems. From concept to deployment, we deliver secure, scalable, and future-ready applications that drive efficiency and business growth.
1
Understand What You Need
We analyze your workflows, challenges, and objectives to define the right solution for your organization.
2
Design & Develop
Our experts build a customized, scalable, and user-friendly application using the latest technologies and best practices.
3
Deploy & Support
We ensure smooth implementation, user training, continuous maintenance, and enhancements to keep your software performing at its best.
Racca Infotech Pvt. Ltd. 2022. All Rights Reserved.
Racca Infotech Pvt. Ltd.
Solutions for IT Hardware & Software
For the last 30+ years, Racca Infotech Pvt Ltd has continued to shape the IT industry by breaking new ground and pioneering critical developments in the enterprises.
OFFICES
Nashik (HQ)
Pune
Pune Warehouse
Mumbai
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